A Cybernetic Model to Enhance Organizational Intelligence

The present paper focuses on the modeling of cognitive processes in organizations. This issue is approached from the perspective of Organizational Cybernetics, the science of control and communication applied to the management of organizations. First, the Team Syntegrity Model is described, which provides a structural architecture for processes of planning, knowledge generation and innovation in turbulent environments. The model is holographic and based on the mathematical structure of polyhedra. Then, by means of a case study it is expounded how processes of self-organization and self-reference can be designed in new, more effective ways. Finally, it is shown that the outstanding performance of this model hinges on invariant features linked to the optimal fractal dimensionality of its structure.